Frequently asked questions
How long will it take to get my order?
We will despatch your order within two days of proof approval and completion of payment, if not sooner. Our secure courier will deliver the next working day between 9am and 5.30pm. Please allow enough time to have your order delivered at least one working day before the service. Weekend deliveries can be arranged at a small additional cost.
Which format should my photographs be in?
We accept all the most common formats, although JPEG would be the most suitable. Please be aware that the final printed result will only be as good as the quality of the file supplied. We cannot accept responsibility for the poor quality of supplied images. In general a file over 0.5 MB will produce good results. A member of our team will contact you if there are any concerns about the quality of provided images.